This privacy policy will explain how FTS Solutions Limited ("we", "us", "our") uses the personal data we collect from you when you use our website.
Our Company collects the following data:
You directly provide us with most of the data we collect. We collect data and process data when you:
We securely store your data at FTS Group, 102 Oswald Street, Falkirk, FK1 1QL in secure boxes. And at Krystal Hosting Ltd, Kemp House, 152 - 160 City Road, London, EC1V 2NX on secure servers.
Your details will be kept on secure servers that are owned and operated by Krystal Hosting Ltd, and rented by Steve Jones Website Development (webmaster). You can find more information about server security here.
We will keep your personal information for as long as legally required, or until you request that it is deleted. Once this time period has expired, we will delete your data by removing your contact details or database entries from any electronic storage and backups, and by destroying paper forms. Some data may not be deleted on request if it is required by law, we will tell if this is the case.
We will use your email address to deliver content in the form of a newsletter when you opt in to such a service. You are able to opt out of marketing communications by getting in touch.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one calendar month to respond to you. If you would like to exercise any of these rights, please contact using any of the following methods:
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
Review our Cookie Policy to see how we use cookies.
There are a number of different types of cookies, however, our website uses:
Functionality – We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Our functionality cookies are essential to running our website, therefore, you cannot opt-out. If you do not agree to allow us to use these cookies then please leave our site immediately.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
We keep our privacy policy under regular review and we place any updates on this web page. This privacy policy was last updated on 4th August 2020.
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: paulinespy@ftssolutions.com
Call us: +44 (0)7884 267 846
Or write to us at:
FTS Group,
102 Oswald Street,
Falkirk,
FK1 1QL
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: casework@ico.org.uk
Or write to
Information Commissioner's Office
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire
SK9 5AF